Thank you for choosing Refokus (“we," “us," or “our"). We strive to provide you with a seamless and reliable shopping experience. This Shipping and Delivery Policy outlines the procedures and guidelines for shipping and delivery of products purchased through our website www.refokus.in (the “Website"). Please read this policy carefully before making a purchase. By using our services, you agree to the terms and conditions outlined below.
1. Shipping Timeframes:
1.1. Processing Time: Once your order is placed and payment is confirmed, our team will process and prepare your order for shipment. Processing typically takes [number] business days.
1.2. Shipping Time: After processing, your order will be shipped via [Shipping Method]. Shipping timeframes vary depending on your location and the shipping method selected:
- Standard Shipping: Estimated delivery within [3] to [7] business days.
- Expedited Shipping: Estimated delivery within [5] to [10] business days.
2. Shipping Methods:
We offer the following shipping methods:
- Standard Shipping: This method offers reliable delivery at an economical cost. Orders shipped via standard shipping will be delivered by [Shipping Carrier].
- Expedited Shipping: If you need your order sooner, expedited shipping is available for an additional fee. Orders shipped via expedited shipping will be delivered by [Shipping Carrier].
3. Tracking and Notifications:
Once your order is shipped, you will receive a confirmation email containing your tracking information. This allows you to track the progress of your order and anticipate its delivery date.
4. Shipping Costs:
Shipping costs are calculated based on the destination, weight of the package, and the selected shipping method. You will be able to review the shipping cost during the checkout process before finalizing your purchase.
5. Delivery Address:
Please ensure that you provide accurate and complete delivery information, including the correct shipping address and contact details. We are not responsible for any delays or issues caused by inaccurate or incomplete address information.
6. Delayed or Lost Shipments:
While we make every effort to ensure timely delivery, there may be unforeseen circumstances that lead to delays. If your shipment is significantly delayed or if you believe it’s lost, please contact us at [contact email] and we will assist you in resolving the issue.
7. International Shipping:
At this time, we only offer shipping within [Country/Countries]. We do not currently support international shipping.
8. Contact Us:
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at [contact email].
By using our services, you acknowledge that you have read and understood this Shipping and Delivery Policy and agree to its terms. This policy is subject to change, and any updates will be posted on this page with an updated “Effective Date."
Delivery timeline in minimum and maximum days to proceed further
| Shipping Method | Destination | Minimum Delivery Days | Maximum Delivery Days |
|---|---|---|---|
| Standard | Within the Country | 3 | 7 |
| Standard | International | 7 | 14 |
| Express | Within the Country | 1 | 3 |
| Express | International | 3 | 7 |